Idiom Brewing Company is an ever-growing and ever-changing company and we are  always looking for new talent to join our already amazing team!  Above anything else, we are looking for self-starters with a serious love and passion for craft beer and food, a positive attitude, and the ability to work well with others. We are an independently owned business that greatly values our team and our community.

Taproom Manager

We pride ourselves on providing the best taproom experience in Frederick.  As such, the Taproom Manager is critical to Idiom Brewing Co.’s continued growth and success.  The satisfaction of our guests is the primary and over-arching priority for this role.  Our taproom operation includes multiple bars and multiple spaces for events of all types and sizes, including live music, private events (such as rehearsal dinners, weddings, etc).

This position will supervise all areas of the Idiom Brewing Co. taproom as well as work closely with Marketing and Production staff.  Additionally, the Taproom Manager acts as the Events Coordinator and has a responsibility for managing and generating private events as well as company-sponsored events big and small. 

The Taproom Manager will supervise staff working in the taproom, as well as work with the brewery production team to manage inventory.  They also manage bartender, kitchen and supporting staff schedules and assist in the strategic planning and budgeting for the taproom.

The ideal candidate has a passion for craft beer, is extremely organized, is detail oriented, and is able to work independently and make quick decisions. Additionally, the Taproom Manager is expected to interact with patrons, event clients and an outgoing personality is imperative.  A strong desire to collaboratively lead the direction of the taproom experience while staying up to date on market and industry trends and opportunities is essential.

Major Responsibilities:

• Assist in hiring, training, evaluating, and supervising the team
• Address guest issues/concerns and maintain a positive guest experience.
• Independently set employee schedules each week.
• Help define, modify, and enforce SOPs.
• Create and maintain tap room experience by holding employees accountable and maintaining standards (i.e, cleanliness, temperature, music, conduct, vibe)
• Keeping and reporting inventory of merchandise, as needed.
• Inventory and purchasing of consumables (i.e., cups, snacks, utensils, glassware).
• Collaborate with the Marketing Director on our social media presence (Instagram and Facebook).
• Assist with vendor-supported on-site and off-site event execution (parties, rehearsal dinners, beer festivals, etc.).
• Coordinate and plan all reservations with customers in the taproom.
• Regularly innovate ways to improve and market the taproom, as well as implementation of those plans.
• Collaborate with the Marketing Director to create, plan, and execute Taproom Events to keep the excitement going for increased sales and a busy, fun taproom.
• Collaborate with the Marketing Director in creating and maintaining events on Facebook, Idiom’s website, and LinkTree.
• Communicate with guests, send marketing emails to distribution lists and respond to phone/email messages.
• Administer the VIP program, including; communication, coordination of events and general issues/concerns.
• Maintain POS system and menu, including; tablet upkeep, updates, creating discounts and adding/editing items.
• Maintain beer inventory and website menu availability.
• Participate in beer sensory panels (QA/QC).
• Occasional decoration during the holiday seasons.

Required Skill Set:

• Sales and/or marketing experience in a retail environment, establishing relationships and working with customers.
• Knowledge of retail computer systems, MS Word, and Excel a plus.
• A commitment to service excellence and customer satisfaction.
• Solid team player with excellent interpersonal skills.
• Excellent communication skills, exceptional organizational ability, high attention to detail, and ability to multitask.
• Ability and willingness to work flexible hours including evenings, weekends, and holidays.

Physical Requirements:

• Must be able to lift, move, and handle up to 60 pounds frequently to stock merchandise as well as load/unload customer orders.
• Ability to stand/walk for extended periods of time.
• Ability to bend, reach, lift, and climb.

Interested parties should send their resumes to: mike@idiombrewing.com